Information We Collect
We may collect account details, billing information, support requests, usage activity, device and browser metadata, and content you upload or generate through the service.
How We Use Information
We use collected information to provide the service, authenticate users, manage subscriptions, respond to support requests, improve performance, prevent fraud, and communicate product or policy updates.
AI-Generated and Uploaded Content
Your uploaded assets and prompts may be processed to deliver generation, editing, storage, and collaboration features. We only access that content as needed to operate, secure, support, or comply with legal obligations.
Cookies and Analytics
We use cookies and similar technologies for session management, preferences, analytics, security, and service improvement. See our Cookie Policy for more detail.
Data Sharing
We may share information with hosting, payment, communications, analytics, and infrastructure providers that help operate the platform. We do not sell personal information.
Data Retention
We retain information for as long as needed to provide the service, comply with contractual and legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have rights to access, correct, delete, export, or restrict certain personal data. You may also object to some processing activities or withdraw consent where applicable.
Contact
For privacy questions or requests, contact hello@lumorastudio.com.